Hostpapa Review If you’re looking for a long-term web hosting plan for your online business, website, or e-commerce store, HostPapa is definitely worth considering. Their shared hosting plans start at $2.95 per month (introductory offer), and the renewal price for an annual term is $4.95 per month. With servers available in three countries, comprehensive customer support and training options, and a wide range of free add-ons, HostPapa offers a reliable choice.
While writing this HostPapa review, we found the provider’s security to be okay but not perfect. It adds all essentials such as SSL certificate, server-level firewall, and DDoS protection for free in cheaper plans while more advanced features are paid.
Are you looking for a reliable web hosting provider? Look no further than Hostpapa. With its impressive features and top-notch customer support, Hostpapa is a hosting provider that stands out from the crowd. In this review, we’ll take an in-depth look at Hostpapa’s performance, pricing, and overall user experience to help you make an informed decision. Whether you’re a beginner or an experienced website owner, this review will provide you with all the information you need to know about Hostpapa. So let’s dive in and see if Hostpapa is the right hosting solution for your website.
What Is HostPapa?
- Servers in Toronto, Los Angeles and the Netherlands
- HostPapa’s website builder enables you to build and customize a website easily with hundreds of templates designed for mobile
- Free domain name and website migration
- Independently owned
- Exceptional customer service
Is HostPapa Right for Me?
If you prioritize personalized assistance and training, HostPapa could be an excellent option for your business. What sets HostPapa apart from other web hosting providers is its provision of a complimentary 30-minute consultation for new customers, which aids in the development of their websites. If you intend to build your website independently, but still value readily available training and support, HostPapa would be a highly recommended choice. HostPapa is committed to sustainability and uses renewable energy to power its servers.
HostPapa Is Best For:
- Website owners who want additional training and support
- Business owners who value quick feedback to questions through live chat
- International business owners who want servers in three locations
- Environmentally conscious business owners
HostPapa Is Not Recommended For:
- Those who want dedicated hosting
- Customers who prioritize low cost
What Sets HostPapa Apart
Forbes Advisor has praised HostPapa’s live chat as one of the best they have ever interacted with. The chat option was used multiple times, and the response time was outstanding, connecting them with a live agent within a minute. Not only was the response time impressive, but the agents were also thorough and able to answer all their questions satisfactorily. This kind of exceptional customer service is what sets HostPapa apart from its competitors and helps build trust and loyalty among its customers.
HostPapa Review Pricing & Plans
|Introductory Pricing||$2.95 per month for three years||$5.95 per month for three years||$5.95 per month for three years||$12.95 per month for three years|
|Renewal Pricing||$4.95 per month (billed annually)||$7.95 per month (billed annually)||$7.95 per month (billed annually)||$14.95 per month (billed annually)|
|Number of Websites||One||10||Unlimited||Unlimited|
|Storage||100GB SSD||100GB SSD||100GB SSD||100GB SSD|
|Free Domain Registration||Yes||Yes||Yes||Yes|
|Free SSL Certificate||Yes||Yes||Yes||Yes|
|Security||Basic-level||Basic-level||Enhanced, which includes free automated backups and basic website protection||Ultra, which includes daily malware scans and enhanced DDoS protection|
|Business Email||10 free emails||100 free emails||Unlimited free emails||Unlimited free emails|
|Money-Back Guarantee||30 days||30 days||30 days||30 days|
|Customer Support||Live chat, email and phone||Live chat, email and phone||Live chat, email and phone||Live chat, email and phone|
The Start plan is perfect for individuals who have only one website and do not intend to create additional ones. This plan includes complimentary domain registration, 100GB of SSD web space, and 10 email addresses. Additionally, it offers the Starter Website Builder, a user-friendly tool for setting up a website (with a limitation of two web pages).
By opting for the Plus plan, you can now host up to 10 websites instead of just one. Moreover, you will have the option to utilize website staging if you require prior planning before publishing your websites. Additionally, you will have the ability to set up 100 emails as opposed to only 10.
If you are considering hosting more than 10 websites, the Pro plan is an excellent choice as it allows you to host an unlimited number of websites. Additionally, you will enjoy unlimited free migrations and have access to limitless SSD storage. The Website Builder is a more advanced option, allowing you to create websites with up to 1,000 pages instead of just two. This plan comes with an introductory offer that has the same price as the Plus plan for the initial three years.
In addition to all the features offered in the Pro plan, the Ultra plan also provides unlimited MySQL databases and eight times the amount of CPU resources. Additionally, you will receive the Ultra Security Suite for a duration of three years, which is valued at $149 per year.
- cPanel web hosting control panel.
- Easy WordPress & update installation.
- Softaculous 400+ app installer.
- Cloudflare compatible servers.
- CloudLinux-based servers.
- 24/7 customer support via phone, web and chat.
- 99.9% uptime guarantee.
- 30-day money-back guarantee.
HostPapa offers a number of features that are important to any web hosting service, including:
Storage and Bandwidth Limits
HostPapa offers 100GB SSD storage for the Start and Plus plans and then unlimited SSD storage for the Pro and Ultra plans. All plans come with unlimited bandwidth.
Extras and Inclusions
When you buy a HostPapa plan, you will also get access to a website builder that will assist you in setting up your website. The lower-tier plans (Start and Plus) include a beginner website builder that enables you to create a two-page website. On the other hand, the Pro and Ultra plans come with the Business Website Builder for one year, which allows you to have up to 1,000 pages on your website.
Except for the Start plan, all other plans include Website Staging capabilities. This feature enables you to make changes to your website without immediately publishing them. Additionally, all plans provide free email addresses, free domain registration, and free website migration.
The first two plans entitle you to a complimentary standard SSL certificate. On the other hand, the Pro and Ultra plans offer a free Wildcard SSL Certificate. This type of certificate allows you to secure multiple subdomains under a single domain name using just one certificate.
Ease of Use
HostPapa provides a user-friendly experience with its easy navigation and usability. The cPanel layout is designed in an intuitive manner, enabling you to effortlessly navigate your account. Additionally, the website builder simplifies the process of setting up a website after purchasing a domain name. Moreover, the inclusion of website staging proves to be highly beneficial for individuals who require the setup of multiple pages before publishing.
Hostpapa Reviews Dashboard/cPanel
HostPapa provides users with a cPanel that allows them to effectively manage their website’s features and settings. The cPanel uses icons to display settings, while general information is conveniently presented on the sidebar. In addition, the cPanel offers statistical data such as disk usage, email account details, and database statistics. Within the Files section of the cPanel, users have access to a range of useful tools for website management, including a File Manager, Images, and Backup options. The intuitive use of icons in the cPanel ensures easy navigation and user-friendly experience.
Hostpapa Review Security Features
Every plan includes a complimentary SSL certificate. For those who require more advanced SSL certificates, they can be obtained for an extra fee.
HostPapa utilizes Imunify360, a web server security solution developed by CloudLinux, renowned for its expertise in Linux-based web hosting solutions. Imunify360 is designed to safeguard servers against an extensive array of security risks, including malware, worms, viruses, and other potential threats.
The Basic version of Protection Power is included in both the Pro and Ultra plans, offering extra security measures and malware scanning for your website and customers’ data. Subscribers of the Start or Plus plan can also opt to purchase Protection Power as an add-on service.
Customer Service and Support
Forbes Advisor was successful in establishing contact with HostPapa. We swiftly connected with a live agent, bypassing the inconvenience of robotic prompts. The live agent we conversed with was both helpful and easily comprehensible. They effectively addressed all our queries regarding the products and different subscription options, even offering additional resources through links. In general, this interaction outshone most of our previous experiences with live chats for web hosting and other online services.
Hostpapa Review Special Features
Each of HostPapa’s plans includes a complimentary 30-minute individual training session to assist you in establishing your website. This conversation allows you to address concerns like the security of your website, the creation of an e-commerce store, website development, or any other difficulties you may encounter during the setup process.
In addition, the company provides convenient resources for users to learn the process of website setup through video tutorials. These tutorials cover topics such as hosting, the website builder, and the range of products offered by the company. Moreover, HostPapa offers an exclusive service called PapaCare+ at a monthly fee of $49.95. This service grants customers personalized assistance for their shared web hosting needs, ensuring optimal security and performance for their websites. Additionally, PapaCare+ also includes support for email setup.
When you choose HostPapa as your service provider, they will help you with the domain transfer process. Additionally, they ensure that your website will not experience any downtime during the transfer.
Terms and Conditions
During the checkout process, HostPapa provides various additional features that can result in additional charges. While all plans include a complimentary SSL certificate, customers have the option to purchase a paid SSL certificate that includes Organization Validation (OV) and Extended Validation (EV) certificates. This paid SSL certificate is priced at a minimum of $24.95 per year ($39.99 per year upon renewal). Additionally, automated website backups are available at an annual cost of $29.95 ($47.99 upon renewal).
Following the initial year of complimentary add-on service, the website builder will be automatically renewed at an annual fee of $167.88. Similarly, the Wildcard SSL will be renewed at a cost of $139.99 per year, the Website Protection Basic at a price of $47.88 per year, and the Basic (1GB) plan at an annual rate of $47.99. It is important to factor in these expenses when calculating your overall cost if you are relying on these services.
HostPapa Review Alternatives Plans & Features Compare
|Rating||4.1 out of 5 stars||3.7 out of 5 stars||3.7 out of 5 stars||3.7 out of 5 stars|
|Starting Price||$2.95 per month||$5.99 per month||$2.50 per month||$2.99 per month|
|Contract Length||One month, three months, six months, one year, two years and three years||One month, one year, two years and three years||One year||One month, one year, two years and three years|
|Storage Limit||100GB SSD||25GB||Unlimited||50GB|
|Free Domain Name||Yes||Yes||No, $7.99 to register or transfer a domain name||Yes|
|Free SSL Certificate||Yes||Yes, for one year||Yes||Yes|
|Business Email||10 free emails||Yes||Yes, unlimited||Yes, unlimited|
|Money-Back Guarantee||30 days||30 days||30 days||60 days|
|Customer Support||Live chat, email and phone||Live chat, text, phone||Live chat, email and phone||Live chat, email and phone support|
HostPapa vs. GoDaddy
HostPapa achieved a rating of 4.1, whereas GoDaddy obtained a rating of 3.74 out of 5 stars. Nevertheless, GoDaddy enjoys a larger market presence and higher brand recognition, which may make some business owners feel more at ease when choosing a company that is widely known. On the other hand, HostPapa offers an introductory rate that is considerably lower at $2.95 per month compared to GoDaddy’s $5.99 per month. Moreover, HostPapa provides a greater storage capacity with 100GB SSD as opposed to GoDaddy’s 25GB.
HostPapa vs. InterServer
Both companies have similar prices for their introductory offers. The key distinction lies in the fact that InterServer imposes a fee of $7.99 for registering and transferring domain names, whereas HostPapa provides this service free of charge. Furthermore, HostPapa has received a higher rating of 4.1 stars compared to InterServer’s rating of 3.66 out of 5 stars.
HostPapa vs. TMDHosting
HostPapa and TMDHosting have almost identical introductory offer prices. Although these services are very similar, TMDHosting provides a 30-day money-back guarantee period compared to Host Papa’s 30 days. Additionally, TMDHosting offers unlimited business emails while HostPapa’s Start plan is limited to 10.
Our professional Hostpapa Reviews
HostPapa is a web hosting service that receives high ratings. Despite being a lesser-known provider, HostPapa’s cost-effective plans are noteworthy and place it in the same league as the industry’s leading names.
What sets the company apart is its personalized support and training, which includes 30-minute consultations for new customers to assist them in building their website, as well as on-demand responses from live customer agents.
The company provides a wide range of additional features for each subscription tier. Along with a complimentary domain name, business emails, and top-notch customer support, HostPapa also includes a free website builder that allows you to quickly launch your website.
FAQ’S On HostPapa Reviews
Is HostPapa free?
Is HostPapa safe to use?
How many domains can I host with HostPapa?
With the Start plan, you have the option to host a single website. The Plus plan, on the other hand, lets you host up to 10 websites. As for the Pro and Ultra plans, they offer the ability to host an unlimited number of websites.
Is HostPapa good for WordPress?
How do I transfer my domain to HostPapa?
By signing up for HostPapa’s web hosting plans, you can avail of their complimentary domain name migration service. Rest assured, the company will take care of all the necessary transfer arrangements and ensure that your website remains operational throughout the process.
What is HostPapa’s return policy?
If you decide to cancel your subscription with HostPapa within 30 days of signing up, you will be eligible for a full refund.
How do I contact HostPapa?
HostPapa provides round-the-clock customer service. You have the option to reach out to HostPapa via live chat support, email ticketing system, or phone. HostPapa guarantees a response time of 10 minutes for its support tickets.